Privacy policy
Last updated:
Draft for legal review.
Who we are
The data controller is NOLOOP EE, registered at Ερμού 57, 54623 Θεσσαλονίκη, VAT 802666760, email [email protected].
What we collect
- What you give us in our forms: name, email, phone, area, type of space and your message.
- Technical details of the visit (referring page, campaign parameters), so we know how you found us.
- With your consent, usage data through measurement and advertising cookies (see the cookie policy).
Why we use it
- To answer your request and arrange a site survey or quote (pre-contractual steps, GDPR Art. 6(1)(b)).
- To measure and improve the site and our advertising, only with your consent (GDPR Art. 6(1)(a)).
How long we keep it
Requests that do not lead to work are deleted automatically 12 months after they were last updated.
Who we share it with
Providers that process data on our behalf (processors):
| Provider | What it does | When |
|---|---|---|
| Hetzner Online (Germany) | Hosting of the site and its database, within the EU | Always |
| Cloudflare | DNS, protection of the site and of our forms against spam (Turnstile) | Always |
| Our own mail server (VPS) | Sending and receiving the emails about your requests | Always |
| Google (Analytics, Ads) | Traffic and ad performance measurement | Only with consent |
| Microsoft (Clarity) | Measuring how the site is used | Only with consent |
| Meta (Facebook, Instagram) | Ad performance | Only with advertising consent |
| TikTok | Ad performance | Only with advertising consent |
When you send a request and have accepted advertising cookies, we send your email and phone to Meta and TikTok only in hashed form (SHA-256), so the ad can be measured. Some of these providers may process data outside the EU, under the European Commission's standard contractual clauses.
Your rights
You have the right to access, rectify, erase, restrict, port and object, and to withdraw consent at any time. Write to us at [email protected]. You can also complain to the Hellenic Data Protection Authority (www.dpa.gr).